Contact us
- Questions about taxes, shipping, returns, preorders, warranties, or cancellations?
Please refer to our shipping and returns page here.
- Do I need to assemble the furniture?
Assembly varies depending on the product design. Please check specific product pages for more information.
Mango wood furniture items: These require minimal to no assembly. You will simply need to attach the legs, which typically takes less than two minutes.
Lighting and dining tables: Most items in these categories require full assembly. Detailed instructions and necessary hardware are included with every order.
- What does mango wood look like?
Mango wood showcases stunning natural beauty with rich coloration ranging from light to golden brown, often featuring captivating streaks of yellow, pink, or grey. The wood frequently displays beautiful natural spalting - a process that creates a mesmerizing kaleidoscope of colors and patterns throughout the grain. Please note that each handcrafted piece is completely unique due to these organic variations in color and texture. This natural discoloration and distinctive patterning should be celebrated as a characteristic feature of authentic mango wood, not considered a defect, as it's what makes each piece truly one-of-a-kind.
- Can you send samples?
We don't currently offer samples or swatches, but we have detailed photos and descriptions to help you see the beautiful patterns and colors. Feel free to ask us any further questions if you are unsure.
- Do you have a showroom?
Please note that we operate exclusively online at this time. We do not have a physical storefront or a location for in-person pickups.
Have a different question or need support with your order?
We’re here to help! For the fastest support, click the help icon in the bottom right corner of your screen. You can also reach us by email at support@tpromisfurniture.com—just be sure to include your order number and a brief description of your query. We’ll get back to you within 24 hours.